On June 15th, Benton-Franklin Workforce Development Council staff, Jamilet Nerell-Community Programs Manager, and Cynthia Garcia-Youth Programs Manager/EO Officer, presented at the Employment Security Department’s Economic Symposium 2021 on Equitable Lens and Best Practices Learned from Service Delivery Models: The session focused on various local strategies implemented as a response to the changing dynamics during the pandemic, thus increasing equitable access to ALL customers.
Increasing access to marginalized populations in virtual service delivery models;
Affirmative Outreach Strategies;
Embracing Integrated Service Delivery (ISD);
Adapting to the ever-changing future of Workforce Development.
Thank you, Cynthia and Jamilet, for representing our local Workforce Development System!